Support

Need a hand with Mos? You're in the right place. Below are answers to the questions we hear most, plus a direct line to our team whenever you'd rather just ask.

Contact us

The fastest way to reach us is email. Write to support@moshealth.com and a real person will get back to you. We usually reply within one business day.

Frequently asked questions

What is Mos?

Mos is your AI Health Partner. It builds a daily protocol - matched supplements and small daily habits - that fits the day you actually have, and adapts as you go. The aim is steady momentum, not a perfect week.

How do I manage or cancel my subscription?

Your Mos subscription includes supplements shipped monthly plus full app access. It is billed through our online store, not through the App Store. You can manage or cancel it from your account on the Mos store, or email support@moshealth.com and we'll sort it out with you.

How do I connect Apple Health?

Open Mos Health on your iPhone and go to the Wearables screen. Find Apple Health in the list and tap Connect. Mos reads signals like sleep, activity, heart rate, and recovery to personalize your protocol. You stay in control - change or turn off what's shared any time in the iOS Health app, under Sharing.

How do I delete my account?

You can delete your account and all associated data at any time. Email support@moshealth.com from your account address and we'll take care of it. If you have a subscription, cancel it first so billing stops.

How is my data handled?

Your health data is used to personalize your plan, and never for ads. We don't sell it. You can read the full details in our Privacy Policy.